FAQ

Raised Floors Rental Terms & Booking

We recommend booking:

  • Standard events: 2–4 weeks in advance (to ensure availability)
  • Large or complex projects: 4–8 weeks in advance (for custom designs or multi-city events)
  • Last-minute requests: Accommodated subject to availability (emergency fees may apply)

Yes! We offer flexible rental periods, including:

  • Single-day rentals (ideal for pop-up events or short exhibitions)
  • Multi-day rentals (discounts available for longer durations)
  • Weekly/monthly rentals (for extended events)

Our minimum rental period is 1 day. However, longer rentals (e.g., 3+ days) may qualify for volume discounts.

Yes! You can extend your rental during the event, subject to:

  • Availability of panels and technicians
  • Additional fees (prorated for the extra days)

Tip: Notify us as soon as possible to avoid last-minute surcharges.

If your event is postponed or rescheduled, we offer:

  • Flexible rescheduling (subject to availability)
  • No cancellation fees for delays due to unforeseen circumstances (e.g., weather, venue issues)

A site visit is recommended but not mandatory for:

  • Large or complex projects (e.g., multi-level floors, outdoor setups)
  • Venues with unique challenges (e.g., uneven terrain, limited access)
  • Custom designs (e.g., branded floors, integrated lighting)

Note: For standard booths, a site visit is not required.

Yes! You can adjust the floor size after booking, subject to:

  • Availability of additional panels
  • Lead time (last-minute changes may incur fees)
  • Revised pricing (if the size increases)