FAQ
About Expo Floor & Customer Service
About our raised floors
Installation & Logistics of our raised floors
Raised floors rental pricing & quotes
Customization & Branding of Expo Floor raised floors
Management & Utilities
Cleaning & Maintenance
Safety & Inspections
Rental Terms & Booking
Technical Support
Sustainability & Disposal
About our raised floors
Installation & Logistics of our raised floors
Raised floors rental pricing & quotes
Customization & Branding of Expo Floor raised floors
Management & Utilities
Cleaning & Maintenance
Safety & Inspections
Rental Terms & Booking
Technical Support
Sustainability & Disposal
Raised Floors Rental Terms & Booking
We recommend booking:
- Standard events: 2–4 weeks in advance (to ensure availability)
- Large or complex projects: 4–8 weeks in advance (for custom designs or multi-city events)
- Last-minute requests: Accommodated subject to availability (emergency fees may apply)
Yes! We offer flexible rental periods, including:
- Single-day rentals (ideal for pop-up events or short exhibitions)
- Multi-day rentals (discounts available for longer durations)
- Weekly/monthly rentals (for extended events)
Our minimum rental period is 1 day. However, longer rentals (e.g., 3+ days) may qualify for volume discounts.
Yes! You can extend your rental during the event, subject to:
- Availability of panels and technicians
- Additional fees (prorated for the extra days)
Tip: Notify us as soon as possible to avoid last-minute surcharges.
If your event is postponed or rescheduled, we offer:
- Flexible rescheduling (subject to availability)
- No cancellation fees for delays due to unforeseen circumstances (e.g., weather, venue issues)
A site visit is recommended but not mandatory for:
- Large or complex projects (e.g., multi-level floors, outdoor setups)
- Venues with unique challenges (e.g., uneven terrain, limited access)
- Custom designs (e.g., branded floors, integrated lighting)
Note: For standard booths, a site visit is not required.
Yes! You can adjust the floor size after booking, subject to:
- Availability of additional panels
- Lead time (last-minute changes may incur fees)
- Revised pricing (if the size increases)