FAQ

Installation & Logistics of our raised floors

Setup time depends on the size and complexity of your event:

  • Small booths (e.g., 10–50m²): 1–4 hours
  • Medium setups (e.g., 50–200m²): 4–12 hours
  • Large or complex projects (e.g., 200m²+): 12+ hours

Note: Emergency installations are available for last-minute requests in Belgium, France, Netherlands, and Germany.

Yes! Our experienced installation teams handle the entire process, including:

  • Delivery and unloading of flooring panels
  • Assembly and leveling of the floor
  • Cable management integration (if required)
  • Final safety checks before the event

While we recommend professional installation for optimal safety and efficiency, we can provide:

  • DIY-friendly systems for simple setups (e.g., small booths)
  • Training and guidelines for your team
  • Technical support via phone or on-site if needed

Note: Complex or large-scale installations require our certified technicians.

Teardown is typically faster than setup (no leveling or adjustments needed). For example:

  • Small booths: 30–60 minutes
  • Medium setups: 2–4 hours
  • Large projects: 4–8 hours

Yes! We offer flexible scheduling, including:

  • Weekend installations (e.g., for events starting on Monday)
  • Overnight setups (to minimize disruption during business hours)
  • 24/7 emergency support for last-minute changes

Note: Additional fees may apply for out-of-hours work.

We require:

  • Clear access for a 12–20m truck (depending on order size)
  • Unloading area (minimum 3m width x 10m length)
  • Proximity to the venue (to minimize transport time)

Tip: Notify the venue in advance to reserve loading docks or access points.

Yes! We deliver across Europe, including:

  • Primary service areas: Belgium, France, Netherlands, Germany
  • Other European countries: Via our mobile installation teams

Delivery includes:

  • Transport of panels and equipment
  • On-site unloading and setup preparation

Our flooring is transported:

  • On pallets (for large orders)
  • Via specialized trucks (with lifting equipment for heavy panels)

Safety: All materials are secured and protected during transit.

Yes, but with extra costs! Our modular systems allow for real-time adjustments during installation, such as:

  • Resizing the floor area (e.g., expanding or reducing the layout)
  • Adding or removing panels (e.g., for last-minute changes)
  • Reconfiguring shapes (e.g., switching from rectangular to L-shaped)

Note: Adjustments are possible as long as extra supplies can be delivered last-minute. We advise finalizing your designs upfront to avoid delays.

In exceptional cases, we can adapt quickly to venue changes:

  • Extra panels can be added if the space expands
  • Excess panels can be removed or stored if the space shrinks
  • Layout adjustments can be made on-site

Note: Last-minute changes will incur additional fees for labor or materials.